Frequently Asked Questions

SHIPPING

Do you offer FREE shipping?

YES, for India all the orders over ₹5000.

Will I get emails to update me with the delivery progress?

Yes, we will send a series of emails with updates about all of the items we are working on for you. You can check your orders page to see all the delivery updates as well.

When will my items ship out?

In stock items can be shipped out within 4-5 business days. Customized items will be made to order & shipped out within 12-15 business days.

What is the shipment delivery time?

4-5 days in India for readymade products. 10-15 days all over world for readymade products.

Which countries do you ship to?

We ship Worldwide.

Will I pay customs or taxes on my shipment?

You will be able to set the declared value of your shipment at our checkout page. According to your local laws you may have to pay some fees based on the value you have set.

Which courier company do you work with?

Within India: DTDC

Abroad / International: FedEx, DHL

Can I order from abroad / internationally?

Yes, we ship worldwide and properly handle the process.

PAYMENT

How can I pay?

You can pay through Credit/Debit Card. During the checkout process select the payment method Pay U for India and CC Avenue for other countries.

Order & Retunrs

Are all products in this website made in India?

Yes, all of our products are made in India.

Can I order retail (private use) from your website?

Yes, please shop as you wish.

Can I customize the product I see online?

YES, the items currently listed online will have specific options available on the product details page for you to make your own custom selections. You just have to go to FABRIC and select Submit for Customization on detail page

Can I send you my unique, one-of-a-kind custom products (special made) requests?

Yes, please visit our FABRIC PAGE & quickly send your requests there.

Can I order wholesale (to resell) from your website?

Yes, to get wholesale trade prices please contact at andys.international21@gmail.com to get started.

Do you accept returns?

Yes, please see our Return Policy

What is the minimum order amount for customize product?

Our minimum wholesale order is ₹5000 INR.

What currency are the prices listed?

All prices are in INR ₹(Rupees)
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